What to Do When Your Velux Window Glass Breaks: A Step-by-Step Guide

Ensure Safety: Clear glass shards and secure the area immediately.

Assess Damage: Check the extent of the break and window frame condition.

Contact Professionals: Reach out to Velux-trained installers for repair.

Temporary Fix: Use plastic sheeting or tape to seal the broken area.

Prevent Future Issues: Schedule regular Velux window maintenance.

The Shock of a Broken Velux Window

A shattered Velux window can be a jarring experience. Its position on your roof makes it a critical component of your home’s functionality and aesthetic. A broken Velux window can compromise insulation, security, and safety. But don’t panic. This guide provides a clear, actionable path for Velux window glass breakage repair, ensuring you handle the situation with confidence and efficiency.

Why Velux Window Glass Breakage Happens

Understanding the cause of a broken Velux window is the first step to addressing it effectively. Common reasons include:

• Impact Damage: Falling branches, hailstones, or stray objects can crack the glass.
• Thermal Stress: Temperature fluctuations can weaken glass over time.
• Installation Errors: Poorly fitted windows may develop stress points, leading to cracks.
• Age and Wear: Older Velux windows may become brittle, increasing the risk of breakage.

Recognising these causes helps you assess the urgency of Velux window glass breakage repair and take preventive measures.

Step 1: Prioritise Velux Window Safety

A broken Velux window poses immediate risks—falling glass, exposure to weather, and potential injury. Here’s what to do first:

• Clear the Area: Remove furniture, rugs, or anything below the window to avoid damage from falling glass.
• Wear Protective Gear: Use gloves, safety goggles, and sturdy shoes when handling broken glass.
• Secure the Space: Keep children and pets away from the area until repairs are complete.

Tip: If glass shards are scattered, use a broom and dustpan for larger pieces and a damp cloth for smaller fragments to avoid injury.

Step 2: Assess the Damage

Not all breaks require immediate Velux window glass replacement. Evaluate the damage to determine the next steps:

• Minor Cracks: Small cracks may allow for temporary fixes, like sealing with heavy-duty tape.
• Major Breaks: Large fractures or shattered panes demand professional Velux window glass breakage repair.
• Frame Condition: Check if the window frame is intact. A damaged frame may complicate repairs.

Take photos of the damage for insurance claims or to share with repair professionals. This documentation can streamline the process.

Step 3: Temporary Fixes for Emergency Velux Window Repair

If professional help isn’t immediately available, a temporary fix can protect your home:

1. Cover the Break: Use strong plastic sheeting or a tarp to cover the broken area. Secure it with waterproof tape.
2. Seal Edges: Apply duct tape around the edges to prevent water ingress or further glass movement.
3. Check Ventilation: Ensure the temporary cover doesn’t trap moisture, which could lead to mould.



These measures are stopgaps. For a permanent solution, professional Velux window glass breakage repair is essential.

Step 4: Contact a Velux-Trained Installer

Velux windows are precision-engineered, and repairs require expertise. Here’s how to find the right professional:

• Look for Velux-Trained Professionals: Choose installers trained by Velux to ensure compatibility and quality.
• Check Reviews: Platforms like Trustpilot or Google Reviews can help you find reliable local services.
• Get a Detailed Quote: Request a detailed quote from a reputable installer,compare costs and timelines.

At Yorkshire Roof Windows, our Velux-trained team specialises in Velux window glass breakage repair, ensuring a seamless process from assessment to completion.

Step 5: Understand the Velux Window Glass Replacement Process

Knowing what to expect during Velux window glass replacement can ease your concerns. The process typically includes:

1. Assessment: The installer evaluates the damage and confirms the window model.
2. Glass Ordering: Velux glass panes are custom-made, so expect a short lead time.
3. Removal: The broken pane is carefully removed, ensuring the frame remains intact.
4. Installation: The new pane is fitted, sealed, and tested for leaks and functionality.
5. Cleanup: Professionals clear debris and ensure the area is safe.

Step 6: Insurance and Warranty Considerations

Many home insurance policies cover broken Velux windows under accidental damage clauses. Here’s how to proceed:

• Check Your Policy: Confirm whether accidental damage or weather-related breakage is covered.
• File a Claim: Provide photos, a description of the incident, and repair quotes to your insurer.
• Velux Warranty: Velux windows often come with a warranty. Contact Velux to check if the breakage qualifies.

Document all correspondence to avoid disputes and expedite claims.

Step 7: Preventing Future Breakages with Velux Window Maintenance



Regular maintenance can extend the life of your Velux windows and reduce the risk of breakage:

• Clean Regularly: Remove debris from the glass and frame to prevent stress points.
• Inspect Seals: Check for worn seals or gaskets annually and replace them as needed.
• Lubricate Hinges: Apply silicone-based lubricant to hinges to ensure smooth operation.
• Schedule Professional Checks: Have a Velux-trained installer inspect your windows every few years.

Proactive Velux window maintenance can save you from costly repairs down the line.

Frequently Asked Questions

How do I know if my Velux window needs full glass replacement?

If the glass is shattered, has large cracks, or compromises insulation, a full Velux window glass replacement is necessary. Minor cracks may be temporarily sealed, but professional assessment is crucial to ensure long-term safety and efficiency.

Can I repair a broken Velux window myself?

DIY repairs are not recommended due to the complexity of Velux windows and the risks involved. Improper handling can worsen the damage or void warranties. For safe and effective Velux window glass breakage repair, always hire a Velux-trained professional.

How long does emergency Velux window repair take?

Emergency Velux window repair timelines depend on glass availability and damage extent. Temporary fixes can be done in hours, while full replacement may take a few days due to custom glass ordering. Velux-trained installers can provide precise timelines.

Downloadable Checklist: Handling a Broken Velux Window

To make the process easier, we’ve created a downloadable checklist to guide you through Velux window glass breakage repair. It covers safety steps, temporary fixes, and questions to ask your installer. Download the Checklist.

Act Swiftly, Stay Safe

A broken Velux window doesn’t have to be a nightmare. By acting quickly, prioritising Velux window safety, and working with Velux-trained professionals, you can restore your window’s functionality and protect your home. At Yorkshire Roof Windows, we’re here to support you with expert Velux window glass breakage repair services. Contact us today for a free consultation and take the first step towards a secure, energy-efficient home.